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What do I get from Macecraft's VIP Support?

If you have purchased one of our VIP or Platinum VIP licensed products and have an issue with it, you can get priority email responses from the Macecraft Software support team.

We aim to answer all tickets within a maximum of 48 hours, Monday - Friday. If your ticket goes unanswered for longer than this, alarms go off and our support manager gets quite agitated ;-)

If you wish to extend / renew your product's license and access VIP Support, you can do this by simply completing a new purchase through our website.

Contact us here.

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