We always honor our licenses, including the lifetime licenses. If you own a lifetime license, you will receive all future product versions, all updates and all upgrades for free.
Please also feel free contact us if you think you own a license but you are not sure.
I am a longtime lifetime licence holder, but am unable to access JV16. i have changed from my previous email ,which was kjrobe@optusnet.com.au. which i advised you of. Please advise me what I need to do to keep using your product, or should I seek an alternative ?
Hello,
Your Lifetime license is under your full name / kjroberts2470@gmail.com. In case you still encounter any issues while activating, please write to us here: https://macecraft.zendesk.com/hc/en-us/requests/new.
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